Frequently Asked Questions

Lea Furniture is pleased to provide these Frequently Asked Questions. Select a Question to view its Answer.

	Can I buy directly from the factory?
	Lea is a wholesale manufacturer and our products are only available through authorized furniture retailers and national chains in the United States and abroad. To find a retailer near you, use the retailer locator.
	How can I get pricing information for your furniture?
	Only an authorized furniture retailer can provide price quotes on Lea products. To find a retailer near you, use the retailer locator.
	What if I have questions or concerns about my Lea purchase?
	Lea relies on its experienced retailers to provide service to you after the sale. If you have questions or concerns, please contact the retailer where you purchased your furniture. Retailers work closely with Lea to ensure your satisfaction.
	What does it mean if I can’t find my collection on your online catalog?
	The collection may be discontinued. We suggest contacting a retailer in your area who can provide up-to-date information on the collection, as well as offer alternatives in a similar collection or mixing and matching products. To find a retailer near you, use the retailer locator.
	Where can I purchase the accessories shown in your catalogs?
	Lea Furniture carries a line of Bedding through La-Z-Boy Kidz, some of this bedding can be seen in our photography and the complete bedding catalog is available to view at leiindustriesdigitalcatalogs.impressions2view.com.
	How do I become a retailer with Lea?
	Email your contact information to Lea (name, business address and telephone number) and one of our Sales Representatives will call on you to explain the requirements for becoming an authorized retailer. Our contact information is located on our contact us page.
	Where can I get assembly instructions?
	The retailer where your furniture was purchased or another authorized retailer can provide assembly instructions.
	How should I clean and care for my Lea furniture?
	Lea finishes are naturally resistant to minor everyday hazards and accidents; however, precautions are necessary to maintain the beauty of your wood furniture. Dust with a soft clean cloth slightly moistened with water, then dry completely with another clean cloth. Always rub in the direction of the wood grain. Keep cigarettes, hot dishes, moisture and harsh solvents such as nail polish and alcohol away from furniture. Do not place beverages directly on furniture. Use pads beneath accessories when writing or eating. Remove spills and smudges immediately. Pliable materials such as plastic or rubber should not be left on a wood surface; they can damage the finish. Furniture should not be placed near heat, outlets, windows, or in direct sunlight.
	Where can I find a touch-up marker to match my Lea furniture?
	Touch-up markers to match your furniture can be ordered through the authorized furniture retailer where your furniture was purchased or another Lea retailer. If you purchased your furniture at a clearance center and it is out of warranty or damaged, there will be a charge for a touch-up marker. Touch-up markers are available for our current collections and for discontinued collections for one year after being discontinued.
	How can I get replacement parts for my Lea furniture?
	Replacement parts can be ordered through the authorized furniture retailer where your furniture was purchased or another authorized Lea retailer. If you purchased your furniture at a clearance center and it is out of warranty or damaged, there will be a charge for repair parts. Parts are available for our current collections and stocked for discontinued collections for one year after being discontinued.
	Can I get a Lea catalog?
	Lea catalogs, brochures, and wood samples are available at authorized retailers. To find a retailer near you, use the retailer locator. You may also view catalogs on our website. Just select a Collection to begin.
	Where can I find the dimensions of a piece of furniture?
	Furniture dimensions are available online in our digital catalogs.
	What are the benefits of purchasing from a local retailer as opposed to a retailer outside my area?
	Personal service is a very important aspect of the furniture buying experience. By purchasing furniture through a retailer in your local area, you have the advantage of services before, during, and after the sale. Some of these services may include design and decorating advice, set-up, deluxing, repairing, refinishing and reupholstering. Finally, in most cases, you are more familiar with the reputation, services and reliability of your local retailers as opposed to retailers outside of your area.
	How can I find out which retailer carries a specific item?
	Lea retailers are independently owned and operated and we do not have access to their inventory, therefore we suggest you contact a retailer in your area who can provide up-to-date information on the collection, as well as whether or not they carry that specific item. To find a retailer near you, use the retailer locator.
	What if I have a question that isn’t answered here?
	While Lea's main focus is the youth category, you will find several collections that offer up larger size beds and case pieces that work for 2nd bedroom, vacation homes or condos. You may also visit our sister company, American Drew, which produces a full range of bedroom, dining and occasional furniture. Visit American Drew at www.americandrew.com.